Bharathidasan University MBA Management concepts degree examination,april 2010 Question paper

SECTION-A

ANSWER ALL QUESTIONS:

1) a)Highlight the importance of management in the modern world. (or)
b)Explain the contributions of the Human Behaviour School.

2) a)Emphasise the importance of Planning.What should be done to overcome its limitations? (or)
b)Explain the different types of policies and describe how policies are formulated?

3) a)Describe the difference between a formal and an informal organisation (or)
b)Differentiate between line,staff and functional authority.

4) a)Describe the various types of tests used for the selection of personnel (or)
b)What is Job Satisfaction? What are its determinants?

5) a)Explain the procedure for business process reengineering (or)
b)What are the impediments in the implementation of total quality management?Suggest measures to overcome such impediments.

SECTION-B
ANSWER ALLL QUESTIONS:

6) a)What do you understand by the universality concept of management? Critically examine the pros and cons of this concept. (or)
b)"The work of Taylor and Fayol was. of courses,essentially complementary". Do you agree?Give the reasons for your answer.

7) a)Bring to light the differences between Planning and forecasting and explain the various steps involved in planning (or)
b)What do you understand by the process of Decision making? What are the main stages in the process of rational decision making?

8) a)"Sound organisation structure is an essentail pre-requisite of efficient management". Discuss and point out the various principles,which should be followed in developing organisation structures. (or)
b)Describe the positive and negative aspects of an informal organisation.What should a manager do to harmonise informal organisation with formal organisation.

9) a)You have been asked to organise the recruitment and selection of the office staff of a new branch office.Indicate the possible sources of manpower supply.How can the relative merits of alternative sources of man power supply the measured objectively? (or)
b)"Morale and productivity move together like the east and the west sides of an elevator".Comment.

10) a)"Just as planning,controlling should also be a dominantly forward looking function".To what extent is it possible?(or)
b) What is ratio analysis?Describe some important ratios used by organisations for the purpose of control.How far is ROI a measure of organisational efficiency?

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