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    Resources » Education » Exam Papers


    Management Communication MBA Bharathidasan University November 2010


    Posted Date:     Category: Exam Papers    Rating: 2 out of 52 out of 5
    Author: Member Level: Gold    Points: 2

    Management Communication MBA Bharathidasan University November 2010

    SECTION-A (5*5=25)

    ANSWER ALL QUESTIONS:

    1) a)Explain the need for managerial communication (or)
    b)What are the general principles of effective communication?

    2) a)What is an order form?What details are usually included in an order form? (or)
    b)Why is the problem of collecting dues ticklish?How do you manage such a problem?

    3) a)Distinguish between routine and special reports (or)
    b)Explain the qualities of good report.

    4) a)What are the advantages of written communication? (or)
    b)What are the use of diagrams and charts in a report?

    5) a)What is the different between a standing committee and an ad hoc committee? (or0
    b)What is the role of a chairperson in a meeting?

    SECTION-B (5*10=50)

    ANSWER ALL QUESTIONS:

    6) a)What are the various channels of communication?Write detailed notes on the importance,advantages and limitations of those channels? (or)
    b)What are the main barriers to organisational communication?

    7) a)Discuss why is it important to plan a business letter draft the layoutof a business letter (or)
    b)Explain different types of Business letters

    8) a)What is a report?Explain the features of different types of reports (or)
    b)Discuss how long a report should be prepared with a stress on its layout.

    9) a)Explain the merits and limitations of face-to-face communication (or)
    b)Describe the importance of audio-visual communication.How can it be made effective?

    10) a)Discuss the characteristics of a good speech?What points should be kept of mind while drafting a speech? (or0
    b)Draft agenda and merits and annual general meeting of the company.

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