Sharing my experience with Chennai CookscapeHi,
This is a warning to all those who are planning to make modular kitchen for the dream houses. Like many others we too wanted our kitchen to be the best and poured in all our money into it.From the stories that we have heard we went to cookscape, they showed a warm welcome and we signed an order for 4 Lakhs.
We paid 2 Lakhs initially, the delivery was supposed to happen in 6 weeks as per their receipt but it didnt happen. We too didnt question much as delays are bound to happen everywhere, then it became 2 1/2 months, then 3 months.
When you call them up the owner of the branch has been so evasive and unprofessional, doesnt pick up the phone,if he does he says some stories. They dont even update on what is happening,you have to call up everytime only because you have given them the money.
After they were delivered we paid the remaining 2 Lakhs, the installation takes 3-4 days time but they took a whole of 30 days to complete it. The workers dont turn up and the most surprising and funny part is when you ask why things are not working they give you the Vice President's (of Cooskcape)number.
I am asking you all when you go to a restaurant and complain about the food do you talk to the Chef or the CEO of the restaurant?
Delays do happen in every field but this has been beyond tolerable level. On top of that they have been inefficient, unprofessional and escaping from responsibility. Its very unfortunate to see this from educated people as well.
Please avoid Cookscape for any kind of work be it kitchen/wardrobe is my advice to you all.